Communicating with youth in the workplace appears to be one of the biggest challenges faced by an employer: a huge key factor being whether to act as a leader or a boss type of figure.
There are certain traits that apply to a boss that can hinder communication, prove crucial to the relationship, and establish trust issues with employees. A boss tends to talk more, is often self-absorbed and can have a “me, me, me” attitude. A boss can also be intimidating, judgemental, and tends to dictate their employees. These are not great managerial skills to have if you want to lead a productive team.
A leader, however, tends to listen more. They lead by example, are a team player, and are genuinely concerned about their employees. A leader empowers and inspires their employees by supporting them, thinking how this may affect the team as a whole. Striving to be a leader to youth in the workplace is essential to build the trust, belief and resilience that youth are often lacking going into employment.
Once you change from a “boss” to a “leader” mindset, you may find a difference in your workplace. Your employees will be more open in communicating with you, they will complete tasks efficiently once they feel supported and inspired, and will be generally happier on a whole.