Meet Our Employment Retention Mentors



Matt started his career at IMPACT Community Services working within both the DES & jobactive programs. He also brings with him over 13 years of Customer Service/Sales experience, from the Aviation & Real Estate industries. Matt’s passion for helping people lead him to be the first Mentor signed into the Employment First Aid program and progress to become Team Leader. Matt enjoys sharing his vast employment knowledge with his young participants, to help them achieve their employment & personal goals.


With over 20 years of retail experience, Bec contributes a significant understanding of management in the retail sector. With her many years of involvement volunteering with several community services and sporting organisations, Bec has developed a great rapport with youth. Bec has a passion for helping people and loves helping youth create new opportunities.



Becoming a Mentor for Employment First Aid has given me an opportunity to help others, change lives and bring a positive influence to the Youth of Rockhampton. My passion lies in helping them to achieve their goals, build resilience and ultimately help them sustain employment. I am excited to see my Participants grow and exceed their own expectations. I bring to the team over 11 years’ experience working in Administration and have also worked within the Hospitality and Retail industries, for a combined total of 21 years.


I am excited to come back to the IMPACT family and join the Employment First Aid team in Rockhampton as a Mentor to our Youth. I have worked within the Community Services/Employment Services sector for nearly three years now, most recently as a Recruitment Partner for a local Disability Employment Service provider. Prior to this I worked for IMPACT Community Services as a Support Worker delivering the ParentsNext program. My passion is to help others achieve their goals, build resilience and ensure they are better equipped for life’s journey. I also have extensive background in the administration, hospitality and retail sectors.

Hervey Bay


Tara has worked in retail management sector for over 10 years and during that tenure, managed a cafe for two of those, and brings with her a wealth of knowledge in working with young staff.  Tara’s strength lies in her ability to work with all demographics of youth and help them overcome problems that may arise on the job and in their personal lives.  Tara states that she “loves mentoring young people and helping them achieve their goals.”  In Tara’s spare time she loves traveling the world and buying property.