Working Respectfully

There can be times in the workplace when we find ourselves forgetting our etiquette or manners. It can happen within ourselves, with colleagues or with customers. Each generation has been taught to be respectful regarding others and has ideally learnt what level of respect to expect from to others.  There are times, however, when the intensity of work demands increase and stressful environments arise, causing people to lose their temper. As added work stress conflicts with the view of the individual, they tend to lose their head, potentially at the wrong person.

This is the reality of the workplace: you are employed to perform a service, with the expectation of that service being done politely and respectfully. This ensures the customer returns and you stay employed.

If a situation arises where you feel disrespected, it’s important not to take it personally. You will eventually come across customers or co-workers that get empowered by demeaning others. In one perspective, feel sorry for that person as the level of empowerment comes from a negative place. Some people do not feel the full empathy and respect that we take for granted, causing them to lash out on the unexpected victim and gain a minimal empowerment that makes them feel better about themselves.

In another perspective, we don’t know what the beginning of their mood stemmed from: it may be the worst possible scenario imaginable. Small moments of etiquette or manners can make or break a business and hopefully change the view of the world. It’s also important to become resilient to abrupt people with a gentle smile or a kind gesture as it may assist customers and co-workers in realising the error of their ways.  No matter how rude someone is towards you in the workplace, you must remain calm and professional as you have more to lose from reacting to their bad behaviour. Talk to a manager or someone about what’s going on and always remain respectful towards others.

The 7 Things Ridiculously Happy Employees Do Differently

A happy employee can do anything to help the company achieve its goals. Happiness is not only important at the workplace, but necessary for long-term success, both for the company and its employees. It enhances productivity and helps to create a healthy work environment for everybody, encourages teamwork and increases job satisfaction.

Here are seven things that the ridiculously happy employees do differently from others.

Better at crafting

Here, crafting refers to the ability of happy employees to increase job satisfaction. It also hints at their ability to engage with each other and with customers better. They are able to demonstrate more resilience at work and strive to do their best possible job.

Agents of hope

Such employees are not only full of hope but also create hope wherever they go. They are advocates of hope. They report to work even when the situation demands otherwise. They believe in the company’s ability to turn unfavorable situations into great opportunities.

Adept at using humour positively

Humour can be such a powerful tool at the workplace. Its effectiveness depends on usage or application. The extremely happy employees know how to use humor to make the environment ideal for everybody. They use humor positively to cheer others up or break tension and bring the team closer together.

Tackle pessimism

Pessimism is one of the worst workplace challenges. It just puts everybody down. Happy employees understand the effect pessimism can have in the workplace. Therefore, they go out of their way to ensure pessimism is not a part of the furniture. Avoid getting involved in gossip and always face coworkers with a positive attitude.

Advocate self-efficacy

Self-efficacy, or the ability to produce positive results on your own, is an integral part of any successful workplace. Job satisfaction is one of its results. Employees who pursue self-efficacy are most likely to be happier with their work. Besides earning respect and trust from your employer and coworkers, this will help you become more resilient, confident, open-minded and creative at work and in your personal life.

Overcome stress

Stress at the workplace is not uncommon. How everybody at the office responds to stress is the most important factor here. Happy employees train their minds to focus on non-stressful issues. They know that their health suffers when the mind pays too much attention to stress. Talking openly about challenges you’re facing at work and finding little things that bring you joy on a daily basis will help you keep your balance and lower your stress-levels.  

Remain faithful to the course

Extremely happy employees have no trouble being loyal or faithful even when everybody else seems to be falling by the wayside. They display grit. They demonstrate perseverance in good and bad times. Your level of determination and commitment at work is in direct proportion with your level of happiness an work.

Are you currently facing challenges at work? At Employment First Aid, we’ve made it our mission to help young people like you stay in work by giving them the necessary skills and tools to do their best work, communicate effectively and increase happiness at work.

We’d love to hear from you! Chat with us on Messenger, send us an email or give us a call anytime on 1800 118 008.

How to Master Happiness at Work in 5 Simple Steps

In our society, work is seldom associated with happiness. A recent study shows that only 13% of people are happily engaged at work. Every organisation needs employees who are happy at work and have a great sense of job satisfaction. Happy people are more motivated, energised and productive than unhappy employees. Sometimes, happiness at work can be hard to find because a large part of our happiness is determined by our genetics, how we were brought up and our current beliefs, while the rest is left to us as individuals to make up for. Moreover, most happy people have high emotional intelligence (EQ).

Here are a five things you can borrow from emotionally intelligent people about mastering happiness at work:

1.) You are in charge of your own happiness

Every unhappy person has a choice to either quit their current job or to make the most of their current job. However, whichever choice you opt for, your happiness depends on you. The underlying factor in your current job or your previous job is you. You may get a new job and still find yourself unhappy because ultimately it is up to you to define your own happiness.

2.) Don’t compare yourself

There are people at your workplace who are always happy and things seem to be going well for them all the time. Other times, there are people who have it worse than you and you can be tempted to derive a sense of pleasure from comparing yourself to them. In such a situation, you need to realise that by choosing to compare yourself, you are no longer the master of your own happiness. When you have accomplished a goal that makes you excited about yourself, do not allow anyone to take that away from you. People will always react, whether you do something good or bad. They will always have an opinion and you can’t always change those opinions. Let your self-worth come from within regardless of what other people think.

3.) Reward yourself

You have heard of the proverb that says, all work with no play makes Jack a dull boy. It is detrimental to work hard at your job and fail to send some time away from your office to relax. It is proven that the right rewards make people happier, more productive and more accurate in their work. Self-induced rewards can have the same effect as those given by others. They activate the pleasure pathway in your brain and release dopamine, the happiness hormone. Rewards can be as simple as taking a walk in the park or treating yourself you a healthy treat.  

4.) Don’t judge and gossip

Workplace politics will always drain your energy and happiness at work. It may feel good to gossip about your colleagues at the time and be interested in everything that is going wrong in their lives. However, afterwards a feeling of guilt sweeps over you. It always creates a negative vibe in the workplace. You wouldn’t like people discussing you behind your back, so you shouldn’t talk about others either. It’s simple: What goes around, comes around.

5.) Stay true to yourself

Never cross your moral boundaries in the name of success. It is a sure way to unhappiness and stress. Don’t violate your personal values and standards. Stand your ground. In times of confusion, take some time to review your values and make decisions that feel right. Deep inside, you already know what’s right for you. Trust your intuition.


We hope these points will help you make better decisions at work and to increase your job satisfaction. It is important that you learn to always seek to find your own happiness in your job because it will keep you motivated to go to work every day. A happy person is a productive person, which in turn leads to more happiness and fulfillment.

Employment First Aid is a FREE service to help young people like you stay in work by giving you the necessary skills and tools you need to do your best work, communicate better and be happier at work. If you would like to learn more or even just want to have a chat about some challenges you’re facing at work, we’d love to hear from you! You can chat with us on Facebook Messenger, send us an email or simply give us a call anytime on 1800 118 008.

How To Be Outrageously Successful In Your Job

Ever wondered why some people can switch jobs or even careers and still become incredibly successful in all of them? Here, think about Entrepreneurs like Richard Branson, Elon Musk, etc. What skills do they have that keep them winning from one job or project to the next?

It’s actually not a big secret. You need to cultivate certain skills to be able to conquer any job. Here are five tried-and-true tricks on how to do so.

Be a Goal-Setter

Goal-oriented people are good at making actionable plans. Being goal-oriented can make a huge difference. It can be the difference between getting stuck in one position year on year and working your way up the promotion ladder. It is crucial, however, that you set achievable goals, milestones you can actually meet. Realising your goals can do wonders for both your job performance and happiness at work.

Setting goal after goal can prevent complacency and help you earn great respect from your employer. All in all, goal-setting can help you define yourself, both as a person and a worker.

Learn, Learn And Keep Learning

Most young people think that education ends as soon as you graduate from high-school or college. Even if you didn’t go to college, never stop learning if you want to become insanely successful in any job. This is where we can learn a lot from Elon Musk.

You see, when you stop learning, you are simply shutting an important window for success. Constantly learning can help you become adept at what you do and learn the ropes of your job. The efficiency and productivity that comes with knowledge can certainly help you overcome workplace challenges and enhance your job satisfaction.

It doesn’t have to be something huge — read industry news, attend educational seminars, local workshops, talks, and perhaps take some short courses.

Be Confident

Confidence can help you get far in any career. Confidence is crucial, not only in job interviews but throughout your career as well, and can come in handy when dealing with a variety of customers, co-workers and employers. In fact, it can help you achieve whatever you set your mind to, which is useful when faced with workplace challenges. Learn to believe in yourself.

Cultivate Strong and Robust Relationships

Strong relationships at work bring harmony, encourages teamwork, and is a great way to make sure that you are successful. Go beyond friendships, and build respect and trust. It’ll pay off in terms of job satisfaction and future career opportunities.

Take Charge of Your Happiness at Work

Hard work may be a key factor in how successful you’ll be, but your happiness at work also counts. To achieve this, you’ll need positive reinforcement and actually choose to be happy.

Are you currently facing challenges at work? At Employment First Aid, we’ve made it our mission to help young people like you stay in work by giving them the necessary skills and tools to do their best work, communicate effectively and increase happiness at work.

We’d love to hear from you! Chat with us on Messenger, send us an email or give us a call anytime on 1800 118 008.

Does Your Job Make You Miserable? 7 Things You Can Do Now To Actually Love Your Job

Have you ever found yourself miserable at your workplace? You have no job satisfaction or happiness at work? Don’t fret. You are not the first employee to feel that way. However, do not take comfort in the fact that you are not the only miserable employee. It is possible to rekindle the love for your job. Employment First Aid exists to help young people stay in work and find new joy in their job.

Here are seven things that you can do to actually love your job and get excited about work again:


1.) Set goals together with your supervisor or team

Sometimes, you may not actually love your job because you don’t feel like you have something to strive for. Remedy the situation by setting realistic goals with the help of a co-worker or your supervisor because they understand the job more than you do. In this way, you will be more motivated and have a structure which you can focus on every day.

2.) List the aspects that need to be improved

It is impossible to solve a problem if you have not defined what exactly the problem is. Take time to evaluate what aspects of your current job you would like to improve. Write down everything you don’t love and be as specific as possible. This will help clarify your next steps such as talking to your supervisor to offer some sort of assistance if they can. If you would rather speak to someone outside of work, we are always here to have a chat, offer free job advice and point you in the right direction. No challenge is ever to big. The worst thing you can do is keep it all to yourself. So, get in touch and chat with us.

3.) Figure out what you really love to do

Discover what aspects of your job you really love doing, big or small. Think about what your dream job would look like and write down the description. Look for overlaps between your job description and the list of things you currently love in your job. You could talk to your supervisor to include these tasks in your daily routine or maybe even transfer to another department that is more relevant to the tasks you enjoy doing.

4.) Ask for support

Consult a co-worker or manager when you feel too swamped up with work or when you are struggling with an aspect of your work. You may be surprised of just how much asking for support can go a long way in alleviating the pressures you may feel at work. It is unnecessary to be afraid of asking for help. Let’s be honest, who doesn’t love to help a mate out? If you struggle with talking to someone in your job, you can always have a chat to our friendly team of job consultants.

5.) Expand your network

Workplace challenges are more common than you might think and exist in any industry. Building a network can create a support system to help you when times are tough. Attend meet-ups, events or conferences and get to meet more people in your industry who may be of great help in the future.

6.) Use your benefits

Some jobs offer benefits that you might not be making use of but that could help increase your job satisfaction. Maybe a free or discounted gym membership, perks for local businesses or regular company events. Find out all the benefits your job has to offer and make good use of them.

7.) Stay present

Spending time on Facebook all day draws out your happiness at work. It is impossible to stay focused and love your job when you are distracted and your mind wanders. Choose to stay present while working and focus on the task at hand. You’ll find that you will drastically increase your productivity, and as a result, your happiness and self-confidence.

Loving your job increases your chances of job satisfaction and happiness at work. Utilise these tips to help regain your workplace mojo.

Are you currently facing challenges at work? Employment First Aid is a FREE service to help young people like you stay in work by giving you the necessary skills and tools you need to do your best work, communicate better and be happier at work.

If you need help or advice on how to overcome specific challenges, we’d love to hear from you! Chat with us on Facebook Messenger, send us an email or simply give us a call anytime on 1800 118 008.

Being Happy At Work: It’s Easier Than You Think

In today’s ever-stressful world, the workplace is no bed of roses for most young employees. The perpetual battle against deadlines, going from meeting to meeting or task to task, and dealing with coworkers can take a toll on your happiness at work. And when you’re unhappy, your job satisfaction and productivity suffer, putting you in even more trouble. It’s a vicious circle that’s a reality in most workplaces.

The truth, however, is that happiness at work is more feasible than you think. How so? Here are five proven strategies from our team here at Employment First Aid for cultivating happiness at work, and making your workplace more fun and enjoyable.


5 Proven Strategies for Increased Happiness At Work


#1. Ever Heard that Happiness is a Choice?

It’s a cliche, I know, but it is indeed true. If happiness were a ship, then you’d be its captain. So, make happiness at work your choice. Of course, it sounds easier said than done because something as simple as happiness is incredibly hard to put into action.

Each day, you have the choice to focus on either the good or the bad. So, start thinking positively about your workplace, your role, your coworkers, and your boss. Put your focus on what you actually like about your job rather than what you dislike. It’ll do wonders for your happiness at work.

#2. Surround Yourself with Positivity

As much as focusing on the good at work is a choice, so is avoiding gossip and negative/toxic people. Team up and spend time with colleagues that inspire and motivate. These are people who’ll make you feel appreciated and loved. Lesson? Create positive reinforcement for yourself through making positive connections.

#3. Do At Least One Thing You Love Daily

You’d be forgiven for thinking you cannot find something you can love at your current job. But, you can. Take a step back and think about your interests, skills, and zero in on something you can find enjoyable doing every day. You will find that every time you accomplish it, your job satisfaction goes up, and so does your happiness at work. What do you love doing at work? No matter how big or small.

#4. Leverage Feedback

Ever wondered how you’re doing at your job? Not knowing can be frustrating, especially if you’re new to the team. Make an effort of getting regular feedback from your employer, the clients, and even your coworkers. It not only tells you where you stand and how you can improve, but shows the team that you care about the success of the business.

#5. Don’t Punch Above Your Weight

Don’t make commitments at work that you cannot keep. It’s one thing to try to please your boss by promising to deliver a big project “tomorrow morning,” but doing it is a different story. Make sure you set goals you can actually achieve and keep your word. This will earn you trust from your boss and coworkers and establish a good reputation. There’s nothing wrong with being honest and saying that you need more time or help to accomplish a certain task.

Your happiness at work can make a huge difference. With these handy tips, you can improve your productivity and spruce up your overall job satisfaction.

Are you currently facing challenges at work? At Employment First Aid, we’ve made it our mission to help young people like you stay in work by giving them the necessary skills and tools to do their best work, communicate effectively and increase happiness at work.

We’d love to hear from you! Chat with us on Messenger, send us an email or give us a call anytime on 1800 118 008.

8 Signs Your Job Is Taking a Toll on You

Remember how excited you were about work when first starting out? It’s not uncommon for the excitement to wear off after some time. Maybe things have become a little mundane or uninspiring. Maybe you feel like you’re not growing anymore, because there isn’t anything new to learn. Or maybe you are facing some challenges at your workplace that make it difficult to keep up your motivation and enthusiasm?  

No matter the reason, don’t get caught up in all the motions of the workplace. Watch out for these eight signs that your job might be taking a toll on you and remember that being mentally, physically, and spiritually healthy is important for your job satisfaction and happiness at work.

#1. You Feel Sick to Your Stomach When It’s Time to Wake Up

It happens to the best of us; sometimes you just can’t muster the energy to wake up and head to work. But, if you’re too tired or sick to your stomach nearly every time you want to get out of bed for work, it is a different story. If you don’t do something, it can hurt your job satisfaction and overall happiness at work and even spill over into your personal life.

#2. You Are Bored Nearly All the Time at Work

It is natural for your job to get dull once in a while, but not every time. If boredom has become a norm in your work life, it’s time to rethink your job. Otherwise, you’ll start facing numerous workplace challenges.

#3. You Constantly Feel Worn Out

There’s nothing that can take a toll on your mental health quite like job burnout. It can happen to the best of us, but your health and overall well-being can take a beating from constant burnout at work. Exhaustion might be a sign of stress, which is one of the leading workplace challenges.

#4. You Get The Feeling That You Cannot Ever Win

Everyone should feel like a winner at work, at least once in a while. Sure, you might be facing several workplace challenges; however, it should be exhilarating. But, if you feel that you are constantly fighting a losing battle, you may want to review your career path or seek advice on how to revive your current job.

#5. You Hate Everyone At Work

It’s one thing to hate your job or not get along with someone in the office. When you start hating everyone at work, the company culture might be toxic, or the job has taken a toll on you. Either way, all the rage, and hatred can impact on your job satisfaction and productivity. It’s important to recognise this and come up with a plan to conquer these challenges.

#6. You Can’t Stand Your Boss

Ideally, your boss should be an inspiration to you. But, if you dislike everything about him or her, it is high time you reassess your career priorities. Sometimes, however, getting the right advice from someone outside the company can help turn things around. Employment First Aid is a free service where we can help you work on your mindset and communication skills to overcome these challenges at your workplace. Let’s have a chat!

#7. Your Relation/Family Is Falling Apart

Sometimes, workplace challenges can bleed into your relationships or friendships. Perhaps you have been putting more work hours in at your job at the expense of spending time with your family or partner. Getting the balance right can be tricky and sometimes requires some communication or negotiation skills. We can help you with his and even talk to your employer directly.

#8. Your Work Dedication is turning into Depression

Too much stress from work can have a negative impact on your mental health. Don’t let depression rob you of your happiness at work; get help as soon as possible.

Are you currently facing challenges at work? At Employment First Aid, we’ve made it our mission to help young people like you stay in work by giving them the necessary skills and tools to do their best work, communicate effectively and increase happiness at work.

We’d love to hear from you! Chat with us on Messenger, send us an email or give us a call anytime, on 1800 118 008.

7 Surprising Things You Probably Didn’t Know About Your Boss

For years, being a boss has received a bad rep (could we blame the movie, Horrible Bosses?). Sure, you know that your boss can fire you, promote you or even demote you. Some people think their bosses are out there just to make their life hectic.

But, these seven fascinating things about your boss might surprise you and change your mind of how you view your boss. Read on to get the lowdown; your job satisfaction as an up-and-coming employee can depend on knowing these surprising things.

#1. Your Boss Actually Needs You

When you go through company brochure, social media page or website, you’ll notice that they tend to focus on the bosses — the executives and what they are doing for the company. As a new and young worker, this might make you feel like a drop in the ocean.

Don’t lose your happiness at work about it. It so happens that real power in a company lies in the hands of ordinary employees, like you. Your boss knows that, even though he or she might not communicate it very well. Generally, if you treat people with genuine respect, they will treat you in the same way. The same is true for your boss. Don’t assume that they look down on you, even if it comes across like that sometimes.

#2. Your Boss Struggles Too

The image you get of your boss during meetings or team-building events can be of someone who has got everything figured out. After all, there’s a reason he or she is the boss. The truth of the matter is that bosses do actually make a lot of guesses and struggle with their work sometimes — just like you. Understanding this and trying to be of help where you can will help you build a good relationship with your boss and, as a result, create a work environment you will love to work in.

#3. Your Boss Is Not In Charge of Your Happiness at Work

You probably think your boss is the one making you unhappy. It’s easy to fall into the trap of blaming your boss or manager when thing go awry. Truth is, it’s completely upon yourself to choose to be happy. Create positive reinforcement, do what you love daily, and have a positive mindset in your workplace. You’ll certainly see your happiness at work spike and might even inspire a few of your co-workers. As Mahatma Gandhi put it, “Be the change you want to see in the world” — and in the workplace.

#4. Your Boss Has a Life Outside of Work

After trying to iron out workplace challenges the whole day, your boss goes back to his or her private life. Perhaps your boss is a painter or a hiker on weekends. The lesson? Your boss has a human side. Try to get to know him a little. You might have more in common than you think.

#5. Your Boss Worries about Job Satisfaction Too

You probably think a lot about your job satisfaction, your place in the big picture. Unless you are working for the CEO, your boss answers to someone else, mostly a manager. Don’t naturally assume that your boss doesn’t care about happy employees. They probably think and care a lot more about your happiness at work than you might think. Try to keep an open mind and notice the things they already do to improve the workplace. Why not come up with some suggestions that will help everyone in the company? Never be afraid to make suggestions. You’re on the same team.

#6. Your Boss Loves to Get Feedback from You

Again, your boss wants to know how things are going in terms of job satisfaction, happiness at work, and workplace challenges. Don’t be surprised if your boss would love to get feedback from you. Staying open and honest, rather than keeping negative thoughts to yourself, will help open up the conversation on how to improve things and make your workplace happier, for you and your co-workers.

#7. Your Boss has a Career Story

People don’t climb the promotion ladder without hard work, zeal, and dedication. If you want to know how to beat workplace challenges, your boss might be able to help you from past experiences. Rarely do employees take the time to learn about the past of their boss. Don’t be afraid to ask them about where they’ve worked before. Chances are you will be surprised about their past experiences and might even learn a lesson or two.

To sum things up, your boss is as much a human being as you are, who is looking for connection, respect and happiness at work. When we look at each other as humans, rather than job titles, we will realise that we all face similar challenges at work. It’s when we treat each other with respect and work as a team that we can achieve our lives best work.

Are you currently facing challenges at work? At Employment First Aid, we’ve made it our mission to help young people like you stay in work by giving them the necessary skills and tools to their best work, communicate effectively and increase happiness at work.

We’d love to hear from you! Chat with us on Messenger, send us an email or give us a call anytime, on 1800 118 008.

Things about job satisfaction we can learn from superheroes

5 Lessons About Job Satisfaction You Can Learn From Superheroes

Growing up, we have all been exposed to a variety of superheroes from wonder woman to superman. In our childhood years, we had mementos of these heroes to either keep us safe at night or to keep us motivated that we, too, can be superheroes. Superheroes’ main agenda is to save the world by taking on the most difficult missions and winning every time. Moreover, they are not interested in public acclamation as long as they do their job. There are many lessons that can be drawn from your childhood heroes.

Here are 5 Lessons we can learn about job satisfaction from our superheroes:

1. Satisfaction roots from a love for what you do

One of the most loved superhero is Spiderman. He was able to carry the weight of his Spiderman role along with school and a full-time job. However, this did not seem to bother Spiderman because he loved his job and felt that he had a duty to his city.

In today’s society, most millenials do not love their jobs. If that is the case, then it is practically impossible to be satisfied with something that you do not love.

How do you find a job that you love?

  • Be clear on what you want. This is the only way to avoid disappointments.
  • Before you start working, fully vet a company to understand what it stands for.
  • Keep realistic expectations because you may not get everything you want in one shot.
  • Be a go-getter. Be ambitious and get out of your comfort zone to pursue your goals and dreams.

If you truly love what you do, then job satisfaction is the result, not something you have to work on.

2. Work Ethic

Work ethic is something that cannot be taught. Every superhero understands that with great power comes great responsibility. This unbreakable work ethic is inspired, encouraged and motivated. Your work ethic determines just how much job satisfaction you will enjoy. There’s something surprisingly satisfying in doing the right thing, even when no-one is watching.

3. Positive attitude

Superheroes have an amazingly optimistic attitude even when things are not going their way. Sometimes, villains get away with negative actions but the superheroes regroup and come up with a new strategy. Unfortunately, many millenials give up at the sight of workplace challenges. Disappointments are inevitable but the attitude towards those failures makes all the difference. Learn to be resilient and keep up that positive attitude.

4. Know thyself

Beneath the suit and serum that Captain America wore, he knew who he was deep inside and never forgot it. The mission changed but the objective always remained the same. This principle still stands. Our roles in the workplace may change but as long as we know who we are and what we want from each role, then happiness at work is part of your journey.

5. Team Work

It is peculiar that every superhero is part of a team. Wolverine belongs to X-Men while Superman is part of the Justice League. Despite their extraordinary abilities to help others, they are part of something greater. This comes from the understanding that more is accomplished in a team rather than in a solo show. The more of a team player you are, the more satisfied you will be with your job.

Superheroes are not just action figures who offer entertainment. There are many valuable lessons that we can learn from them. What have you learned from your favourite hero – super powers aside? Let us know in the comments below!

Are You Struggling at Work?

Are you currently facing challenges at work? Employment First Aid is a free service and we’ve made it our mission to help young people like you stay in work by giving them the necessary skills and tools to do their best work, communicate effectively and increase happiness at work.

We want to hear from you! You can ask us questions on Facebook Messenger, send us an email or simply give us a call anytime on 1800 118 008.